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Soft Skills

Soft Skill certification is a process in which a person proves that he / she has the knowledge, experience, and skills to perform a specific job. The proof comes in the form of a certificate earned by attending the required training programs accredited by MATD, who monitors and upholds prescribed standards for education and training quality assurance according to the international standards.

Below is a list of the various types of soft skill certifications accredited by MATD:
 

  • Conflict Resolution

  • Current Project Management Techniques to Increase Effectiveness

  • Negotiation Skills

  • Change Clinic​

  • Stress Relief and Stress Reduction

  • Building Relationships for Success in Sales

  • Dynamite Sales Presentations

  • Overcoming Objections to Nail the Sale

  • Selling Smarter

  • Customer Relationship Management

  • Call Center Training: Sales and Customer Service Training for Call Center Agents

  • Telemarketing: Using the Telephone as a Sales Tool

  • Emotional Intelligence

  • Critical Thinking

  • Advanced Writing Skills

  • Public Speaking: Presentation Survival School

  • Building Self Esteem and Assertiveness Skills

  • Skills for the Administrative Assistant

  • Communication Strategies

  • Mastering the Interview

 

  • Time Management: Get Organized for Peak Performance

  • Working Smarter: Using Technology to your Advantage

  • Conflict Resolution: Dealing with Difficult People

  • Business Writing That Works

  • Customer Service: Critical Elements of Customer Service

  • The Minute Taker's Workshop

  • Speakeasy: Conquering Your Fear of Speaking in Public​

  • Public Speaking: Speaking Under Pressure

  • Writing Reports and Proposals

  • Effective Planning & Scheduling

  • Risk Management

  • Marketing and Sales

  • Negotiating for Results

  • Business Leadership: Becoming Management Material

  • Human Resources Training: HR for the Non HR Manager

  • Motivation Training: Motivating Your Workforce

  • The Professional Supervisor

  • Delegation: The Art of Delegating Effectively

  • Team Building: Developing High Performance Teams

  • Budgets and Managing Money

  • Project Management Fundamentals

  • Intermediate Project Management

  • Advanced Project Management

  • Project Management Training: Understanding Project Management

  • Leadership Skills for Supervisors

  • Meeting Management: The Art of Making Meetings Work

  • Talent Management

  • Problem Solving and Decision Making

  • Change Management: Change and How to Deal With It

  • Conflict Resolution: Getting Along in the Workplace

  • Performance Management: Managing Employee Performance

  • Teamwork: Building Better Teams

  • Anger Management: Understanding Anger - Yours and Others

  • Hiring for Success: Behavioral Interviewing Techniques

  • Orientation Handbook: Getting Employees off to a Good Start

  • Business Succession Planning: Developing and Maintaining a Succession Plan

  • Conducting Effective Performance Reviews

  • Employee Dispute Resolution: Mediation through Peer Review

  • Stress Management

  • Customer Service Training: Managing Customer Service

  • Health & Safety in the Workplace

  • Workplace Violence: How to Manage Anger and Violence in the Workplace

  • Business Ethics for the Office

  • Advanced Skills for the Practical Trainer

  • Developing Your Training Program

  • Facilitation Skills

  • Survival Skills for the New Trainer

  • Others

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