Soft Skills

Soft Skill certification is a process in which a person proves that he / she has the knowledge, experience, and skills to perform a specific job. The proof comes in the form of a certificate earned by attending the required training programs accredited by MATD, who monitors and upholds prescribed standards for education and training quality assurance according to the international standards.

Below is a list of the various types of soft skill certifications accredited by MATD:
 

• Conflict Resolution

• Current Project Management Techniques to Increase Effectiveness

• Negotiation Skills

• Change Clinic​

• Stress Relief and Stress Reduction

• Building Relationships for Success in Sales

• Dynamite Sales Presentations

• Overcoming Objections to Nail the Sale

• Selling Smarter

• Customer Relationship Management

• Call Center Training: Sales and Customer Service Training for Call Center Agents

• Telemarketing: Using the Telephone as a Sales Tool

• Emotional Intelligence

• Critical Thinking

• Advanced Writing Skills

• Public Speaking: Presentation Survival School

• Building Self Esteem and Assertiveness Skills

• Skills for the Administrative Assistant

• Communication Strategies

• Mastering the Interview

 

• Time Management: Get Organized for Peak Performance

• Working Smarter: Using Technology to your Advantage

• Conflict Resolution: Dealing with Difficult People

• Business Writing That Works

• Customer Service: Critical Elements of Customer Service

• The Minute Taker's Workshop

• Speakeasy: Conquering Your Fear of Speaking in Public​

• Public Speaking: Speaking Under Pressure

• Writing Reports and Proposals

• Effective Planning & Scheduling

• Risk Management

• Marketing and Sales

• Negotiating for Results

• Business Leadership: Becoming Management Material

• Human Resources Training: HR for the Non HR Manager

• Motivation Training: Motivating Your Workforce

• The Professional Supervisor

• Delegation: The Art of Delegating Effectively

• Team Building: Developing High Performance Teams

• Budgets and Managing Money

• Project Management Fundamentals

• Intermediate Project Management

• Advanced Project Management

• Project Management Training: Understanding Project Management

• Leadership Skills for Supervisors

• Meeting Management: The Art of Making Meetings Work

• Talent Management

• Problem Solving and Decision Making

• Change Management: Change and How to Deal With It

• Conflict Resolution: Getting Along in the Workplace

• Performance Management: Managing Employee Performance

• Teamwork: Building Better Teams

• Anger Management: Understanding Anger - Yours and Others

• Hiring for Success: Behavioral Interviewing Techniques

• Orientation Handbook: Getting Employees off to a Good Start

• Business Succession Planning: Developing and Maintaining a Succession Plan

• Conducting Effective Performance Reviews

• Employee Dispute Resolution: Mediation through Peer Review

• Stress Management

• Customer Service Training: Managing Customer Service

• Health & Safety in the Workplace

• Workplace Violence: How to Manage Anger and Violence in the Workplace

• Business Ethics for the Office

• Advanced Skills for the Practical Trainer

• Developing Your Training Program

• Facilitation Skills

• Survival Skills for the New Trainer

• Others